Refund & Cancellation
Last Updated: June 11, 2026
1Refund Policy Overview
At Road2SRCC, we strive to provide the highest quality mock tests and educational materials. However, please understand that once access to our digital content is granted, it cannot be “returned” in the traditional sense.
2Digital Products Policy
In accordance with international industry standards for digital products:
No Refunds
Once a mock test series or course is purchased and the content is unlocked, we do not provide refunds or credits for partial periods or unused digital content.
Instant Delivery
Since the mock files are instantly delivered to your portal upon confirming payment, there is no cooling-off or cancel period.
3Duplicate Purchases
If you accidentally purchase the same course or mock series twice, please contact our support team at support@road2srcc.com within 24 hours of the transaction. We will verify the duplicate transaction and process a refund to the original payment method if applicable.
4Technical Issues
If you face any technical issues that prevent you from accessing the platform or content, please reach out to us. We will work to resolve the issue within 2–3 working days. If the issue is persistent and on our side, we may reconsider our refund policy on a case-by-case basis.
5. Cancellations
Orders once placed for digital mock tests cannot be cancelled or postponed to a later date. Please ensure you review your cart carefully before making a payment.
6. Shipping & Synchronization
Delivery is fully automated. If content doesn’t display immediately after checkout, please allow up to 24 hours for synchronization before raising a ticket.
Contact Support
Have billing issues?
Reach our billing support department for quick resolution on purchase errors.